Frequently Asked Questions

Match the complete OEM or reference number, connector layout, mounting points, position and option-specific controls shown in the listing. Year, make and model alone do not guarantee fitment. Contact us with the RoadSpec SKU and your original part details if you need help comparing.

No. A VIN can identify vehicle basics, but one vehicle may use different hardware or software configurations. Use the VIN as a starting point and still compare the original part number, connectors, position and options.

Look for a printed label, stamped number or etched identifier on the original component. Record every letter, number and suffix. The RoadSpec SKU identifies our listing; it is not the manufacturer’s part number.

Unless a listing explicitly says otherwise, our inventory is used. Review the exact listing photos, description, included pieces and visible wear before ordering. Cosmetic wear does not by itself describe function or fitment.

It may. Radios, displays, clusters, modules and safety-related electronics can require programming, coding, relearning, security-code entry or calibration. Requirements vary by vehicle and part; confirm the procedure and installer before ordering.

Use the listing photos and included-piece description as the offer record. If anything about the pictured unit or included pieces is unclear, contact us with the RoadSpec SKU before checkout.

Standard handling is 3–4 business days. Priority handling is 1–2 business days for an additional $4.99 when available. Handling is separate from carrier transit time.

Carrier transit is generally 5–7 calendar days after dispatch. Delivery dates are estimates, not guarantees. See the shipping policy for current regions, charges and exceptions.

We send tracking information to the email address used at checkout when the order ships. You can also use the Track Order page. Contact support with your order number if the message does not arrive.

Eligible items may be returned within the window and conditions stated in our refund policy. Request authorization before sending anything back and keep the part, identifiers and packaging in their received condition.

For buyer-remorse, incorrect-order or fitment returns, the buyer is responsible for return shipping and a 25% restocking fee may apply as described in the refund policy. If the item arrived damaged or materially different from the listing, contact us promptly with photos so we can review the issue.