Condition & Limited Warranty

Understand used condition, what listing photos can tell you and how our limited warranty process works.

Need help with a part?Keep the RoadSpec SKU or OEM number nearby so we can locate the same listing.

Used-part condition

Used OEM parts can show normal wear, dirt, fading, scratches, marks or other cosmetic signs of previous use. Review every listing photo and the stated condition. Photos form part of the product description.

New replacement parts

New parts are identified as new in the listing. Packaging can show storage or transit wear without affecting the part itself.

Limited functional warranty

Unless a listing states otherwise, eligible parts include a 30-day limited functional warranty beginning on confirmed delivery. The warranty covers the listed part only and requires correct diagnosis and professional installation where appropriate.

The warranty does not cover incorrect fitment, improper installation, misuse, modification, accident damage, water/fire damage, normal cosmetic wear, or required programming and calibration. Labor, diagnostics, programming, towing, storage, rental vehicles and other consequential costs are excluded.

Radio and security codes

RoadSpec Parts does not provide radio unlock codes or security codes. If a donor VIN was supplied with the listing record, ask support whether it is available to share with a local dealer. The dealer may charge a fee or require proof, and RoadSpec Parts cannot guarantee that a dealer will release a code or that unlocking, coding or programming will succeed.

Some electronic modules are security-locked or vehicle-specific and can require dealer or specialist service. A programming or code requirement alone does not mean the part is defective.